Learn the essential steps to authenticate your domain in ActiveCampaign, ensuring that your emails are verified and properly sent from your business.

Add video

Introduction

Authenticating your domain is a crucial step in using ActiveCampaign effectively. This tutorial will guide you through the necessary steps to authenticate your domain, allowing you to send emails that are verified to come from your business. By following this step-by-step process, you'll ensure your domain is set up correctly and ready for communication.

How to Instructions

1. Access Settings

To begin, click on Settings.

BlockNote image

2. Navigate to Advanced Settings

Next, click on Advanced.

BlockNote image

3. Enter Your Domain Name

The first step to authenticate your domain is to enter your domain name.

BlockNote image

4. Configure Your Domain

Once you have entered your domain name, click on Configure Domain.

BlockNote image

5. Review DNS Records

ActiveCampaign will share the necessary DNS Records.


6. Install DNS Records

There are four DNS records that you need to install in your DNS provider.


7. Locate Your DNS Provider

Your DNS provider is often located where you manage your domains.


8. Add the First DNS Record (DKIM1)

The first DNS record you need to add is DKIM1. You have the name here that you can copy, along with the corresponding value. Ensure you add both the name and the value in your DNS record located in your DNS provider.

BlockNote image

9. Add the Second DNS Record (DKIM2)

The second DNS record is DKIM2. Again, copy the name and the value provided.

BlockNote image

10. Add the Third DNS Record (CNAME)

The third record is also a CNAME record. Ensure you copy both the name and the value.

BlockNote image

11. Add the Fourth DNS Record (DMARC)

The last record you need is a DMARC or text record. Make sure to copy both the name and value.

BlockNote image

12. Check DNS

After adding those four records to your DNS provider, click on Check DNS.


13. Verify Record Success

If the records were correctly added, you will see a green check mark indicating that the record has been applied successfully.

BlockNote image

14. Complete Domain Configuration

Once that is done, click on Done.

BlockNote image

15. Domain Configuration Status

Your domain is now configured.


16. Note on Changes Propagation

Please note that changes can take a few hours to propagate.

BlockNote image

17. Check Authentication Status

You can verify the status of your domain at any time by checking the authentication status.

BlockNote image

18. Resend Verification

If you have not already done so, you can also verify your domain. To do that, click on Resend Verification.

BlockNote image

19. Enter Email for Verification

You will need to enter your email to receive the verification email.


20. Await Verification Email

ActiveCampaign will send a verification email to validate your email address and domain.

BlockNote image

21. Completion of Verification

Once that has been completed, you will see a green check mark under Verification status.

BlockNote image

22. Authentication Complete

Your authentication is now complete.


Conclusion

By following these steps, you have successfully authenticated your domain on ActiveCampaign, ensuring that your emails are sent securely and are verified to come from your business.